Individuals who received prerecorded calls from Western Express may qualify to claim up to $120 from a class action settlement.
Western Express Inc. agreed to pay $2,718,945 to resolve a lawsuit alleging it violated the Telephone Consumer Protection Act by making prerecorded calls to cell phone numbers without proper consent. The settlement covers an estimated 14,697 phone numbers.
Who Is Eligible for a TCPA Settlement Payment?
To qualify, class members must meet all of the following criteria:
- Their phone number was assigned to a cellular phone at any time between May 28, 2020, and September 19, 2025.
- They received at least one prerecorded call from Western Express during this period.
- They did not provide their phone number to Western Express or any vendors and did not submit it on any website requesting Western Express employment information.
- Their number was previously assigned to someone else who had provided it to Western Express or its vendors.
How Much Can Claimants Receive?
Eligible claimants will receive a pro rata cash payment of up to $120.
The final payment amount may be reduced depending on how many valid claims are filed. Payments are per person, not per call or per phone number.
How to File a Claim
Class members must submit a claim form online or by mail.
Claim deadline: December 15, 2025
Mailing address:
Western Express TCPA Settlement
c/o Kroll Settlement Administration
PO Box 225391
New York, NY 10150-5391
Required Claim Information
- Class Member ID from the official settlement notice (required for online or mailed claims)
- The phone number(s) that received at least one prerecorded call
Payout Options
All approved claimants will receive a paper check by mail.
$2.72 Million Settlement Fund Breakdown
- Settlement administration costs: To be determined
- Attorneys’ fees: Up to $906,315
- Attorneys’ litigation expenses: $30,000
- Service awards to class representatives: $5,000 each (total $10,000)
- Payments to claimants: Remaining funds, up to $120 per approved claim
Important Dates
- Claim deadline: December 15, 2025
- Opt-out deadline: December 15, 2025
- Final approval hearing: To be scheduled by the court
When Will Payments Be Sent?
Payments will be issued approximately 60 days after claim processing is completed and the court grants final approval, provided no appeals delay distribution.
Why Is There a Settlement?
The lawsuit alleged Western Express made prerecorded calls to cell phones without the required consent, violating the TCPA.
Western Express denies wrongdoing but agreed to the settlement to avoid the costs and risks of continued litigation.
