Consumers who received written notice that their personal information was compromised in the April 2024 Benefit Profiles Inc. data breach may be eligible to receive up to $3,000 from a class action settlement.
Overview
Benefit Profiles Inc. has agreed to resolve claims that it failed to properly safeguard personal information—including Social Security numbers and health insurance information—during a cybersecurity incident in April 2024.
Who Is Eligible?
All living U.S. residents are included if:
- Their personal information was potentially compromised in the April 2024 cybersecurity incident, and
- They received a written notice informing them of the breach.
Settlement Payment Options
Class members may choose between two types of cash payments:
Option 1: Reimbursement for Documented Losses
Ordinary losses – up to $500
Eligible for documented out-of-pocket expenses such as:
- Credit reports or monitoring services
- Credit freeze or unfreeze fees
- Replacement ID costs
- Postage used to contact financial institutions
Losses must have occurred between April 3, 2024, and January 20, 2026.
Extraordinary losses – up to $2,500
Available for identity theft or fraud-related losses that are likely connected to the incident. Requirements include:
- Documentation showing unreimbursed fraud losses
- Proof of attempts to mitigate or recover the loss
- Losses not already covered under ordinary losses
- Losses occurring between April 3, 2024, and January 20, 2026
Option 2: Alternative Cash Payment
A one-time $50 payment, requiring no documentation.
Additional Benefit
All class members are eligible for two years of three-bureau credit monitoring, including $1 million in identity theft insurance.
How to File a Claim
Claims may be submitted online or by downloading, printing, and mailing or emailing the claim form. Paper forms may also be requested by phone or email.
Claim deadline: January 20, 2026
Contact information for the settlement administrator:
Benefit Profiles Inc. Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
info@BenefitProfilesDataSettlement.com
Documentation Requirements
- Online claims require the unique ID and PIN from the mailed notice. Those who cannot locate this information may contact the administrator.
- Ordinary losses require receipts or proof of out-of-pocket expenses.
- Extraordinary losses require documentation such as bank statements showing unreimbursed identity theft or fraud losses.
- The alternative cash payment requires only a selection on the claim form.
Payment Options
- PayPal
- Venmo
- Zelle
- Physical check
Settlement Fund Allocation
The settlement fund will cover:
- Notice and administration costs
- Attorneys’ fees, costs, and expenses up to $225,000
- Service award of up to $3,000 for the class representative
- Credit monitoring costs
- Payments to eligible class members
Important Dates
- Opt-out deadline: December 19, 2025
- Final approval hearing: January 16, 2026
- Claim filing deadline: January 20, 2026
When Will Payments Be Issued?
Payments will be distributed after the court grants final approval of the settlement and any appeals are resolved.
Why the Settlement Was Filed
The lawsuit alleged that Benefit Profiles Inc. failed to adequately protect personal information during the April 2024 cybersecurity incident. The company denies the allegations but agreed to settle to avoid the expense and uncertainty of continued litigation.
Settlement Details
- Estimated award: $50 to $3,000
- Claim deadline: January 20, 2026
