Consumers whose personal information may have been exposed in a data breach involving DG3 North America Inc. in early 2024 could be eligible for compensation of up to $2,500 or other benefits from a class action settlement.
DG3 North America Inc., along with John Hancock Investment Management LLC and UBS Financial Services Inc., agreed to a $600,000 settlement to resolve allegations that they failed to adequately safeguard sensitive consumer data.
Who Is Eligible to File a Claim?
To qualify, individuals must meet the following criteria:
- Reside in the United States.
- Had their private information potentially compromised in the data breach discovered around March 2024.
There are two subclasses within the settlement:
- Group 1: Individuals whose compromised data included a Social Security number.
- Group 2: Individuals whose compromised data did not include a Social Security number.
What Compensation Is Available?
Class members may choose from the following benefits:
- Reimbursement for Documented Losses:
Up to $2,500 per person for verified, unreimbursed expenses tied to the data breach. This can include identity theft, fraud, credit monitoring purchased after January 30, 2024, or costs such as postage or notary fees. - Alternative Cash Payment (if no documented loss is claimed):
- Up to $100 for Group 1 members
- Up to $50 for Group 2 members
- Credit Monitoring Services:
All class members are eligible for up to three years of free credit monitoring, even if they do not claim reimbursement or a cash payment.
If total approved claims exceed the available settlement funds, payments will be reduced proportionally.
How to File a Claim
Claims can be submitted online or by mailing a completed claim form. The deadline to file is September 25, 2025.
Mailing Address:
DG3 Data Breach Litigation Settlement Administrator
P.O. Box 2668
Portland, OR 97208-2668
Required Documentation
- To claim reimbursement for losses, class members must submit proof such as receipts, bank statements, or other records showing financial harm related to the breach.
- Self-prepared documents (e.g., handwritten logs) can be submitted for context but are not enough on their own.
- Online claimants must use the Unique ID and PIN found on their official settlement notice. The same ID must be included for mailed claims.
Payment Methods
After the settlement receives final approval, eligible claimants will receive an email from noreply@epiqpay.com prompting them to choose a payment method. Options include:
- Venmo
- ACH transfer
- PayPal
- Paper check
For those opting for credit monitoring, activation details will be sent by email or mail.
Settlement Fund Details
The $600,000 settlement fund will be used for:
- Administrative costs (amount to be determined)
- Attorneys’ fees (up to $200,000)
- Attorneys’ expenses (amount to be determined)
- Service awards to class representatives (up to $2,500 each)
- Costs of credit monitoring (to be determined)
- Payments to eligible class members (from the remaining balance)
Important Deadlines
- Exclusion deadline: September 15, 2025
- Claim submission deadline: September 25, 2025
- Final approval hearing: October 14, 2025
When Will Payments Be Made?
Settlement payments and credit monitoring instructions will be issued about 105 days after the settlement receives final approval and any appeals are resolved.
Why Is There a Settlement?
The lawsuit alleged that DG3 North America Inc., John Hancock Investment Management LLC, and UBS Financial Services Inc. failed to implement reasonable data security measures, leading to a breach between January 30 and March 19, 2024. The breach allegedly exposed sensitive consumer data and violated various legal duties.
The defendants denied any wrongdoing but agreed to the settlement to avoid the costs and uncertainties of further litigation.
Sources
Settlement Status: Open
Estimated Award: Varies by claim
Deadline to File: September 25, 2025
Please be aware that your claim form will be rejected if it contains fraudulent information. By submitting your information and your sworn statement of its accuracy, you are agreeing to do so under penalty of perjury. Submitting false information not only jeopardizes your claim but also affects others who are genuinely eligible for the settlement. If you are uncertain about your eligibility for this class action settlement, please visit the class action administrator’s website for more information. Note that NoProofClassActions.org participates in the Amazon affiliate advertising program, and this post may include affiliate links, which could result in us earning a commission if you make a purchase through those links.
