California consumers who were charged by HelloFresh for their first subscription shipment without their knowledge or consent may be eligible for a full refund through a $7.5 million class action settlement.
Grocery Delivery E-Services USA Inc., doing business as HelloFresh, agreed to settle a lawsuit alleging it failed to clearly disclose and obtain consent for automatically renewing subscriptions, resulting in unauthorized charges to California customers.
Who Is Eligible?
To qualify, class members must meet all of the following:
- They were enrolled in a HelloFresh automatic renewal product subscription in California between January 1, 2019, and August 18, 2025.
- They were charged for their first shipment without their knowledge or consent.
- They canceled their subscription after that first shipment.
- They did not previously receive a refund for the unauthorized charge(s).
What Is the Payment Amount?
Eligible class members may receive a full refund of the amount paid for the first HelloFresh shipment that was charged without proper consent.
If the total amount of valid claims exceeds the $7.5 million settlement fund, payments will be reduced proportionally.
How to File a Claim
Claims may be submitted in two ways:
Claim deadline: December 17, 2025
Mailing address:
Grocery Delivery E-Services USA Inc. Restitution Program
c/o Kroll Settlement Administration LLC
PO Box 225391
New York, NY 10150-5391
Required Information
To file online, claimants must provide the Class Member ID included in their settlement notice.
Payment Method
Approved class members will receive a paper check by mail.
Checks will expire 90 days after the date printed on the check.
Settlement Fund Details
The $7.5 million fund will pay approved refunds. The settlement website does not provide a detailed breakdown of attorneys’ fees, administrative costs or additional expenses.
Important Dates
- Claim deadline: December 17, 2025
When Will Payments Be Sent?
Payments will be issued after the settlement administrator reviews and approves all claims.
Why Was the Settlement Reached?
The lawsuit alleged that HelloFresh failed to adequately disclose the automatic renewal terms on its website and did not obtain proper consent before charging customers for their first shipment.
HelloFresh denies the allegations but agreed to settle to avoid further litigation and to update its business practices.
Award: Full refund
Deadline: December 17, 2025
