IdentityIQ Agrees to $8.77M Autorenewal Settlement in California

Identity Intelligence Group LLC, the company behind IdentityIQ, has agreed to an $8.77 million settlement to resolve claims that it violated California law by enrolling consumers in automatically renewing subscriptions without clearly disclosing the terms.

Consumers who were charged for an automatic renewal of IdentityIQ services between March 22, 2019, and August 20, 2023, may be eligible for a cash payment.

Who Qualifies for a Payment?

You may be eligible if:

  • You are a California resident
  • You enrolled in an IdentityIQ membership between March 30, 2011, and August 20, 2023
  • You were charged one or more renewal fees on or after March 22, 2019

Settlement Terms and Payout Details

  • Total Settlement Fund: $8,769,854
  • Payment Type: Pro rata cash payout – all eligible members will receive an equal share of the remaining settlement fund after fees and expenses are deducted
  • Claim Form: Not required
  • Action Needed: Submit a payment selection form using your Web ID (found in the official settlement notice) if you want to choose a specific payment method

Deadline to select payment method: July 28, 2025

Payment Options

Eligible class members can choose from:

  • Electronic Payment:
    • PayPal
    • Venmo
    • ACH (Direct Deposit)
  • Paper Check: Mailed to your current or last known address on file

Settlement Fund Allocation

The $8.77 million fund will be used to cover:

  • Attorneys’ Fees: Up to $3,332,545
  • Litigation Expenses: Not to exceed $120,000
  • Service Awards (for class representatives): Up to $50,000
  • Settlement Administration Costs: To be determined
  • Payments to Class Members: Remaining balance

Key Dates

  • Opt-Out Deadline: July 28, 2025
  • Payment Selection Deadline: July 28, 2025
  • Final Fairness Hearing: September 19, 2025

When Will Payments Be Issued?

Eligible payments will be distributed approximately 121 days after final court approval of the settlement, assuming there are no appeals.

Why Was This Lawsuit Filed?

The class action lawsuit alleged that IdentityIQ violated California’s Automatic Renewal Law and Unfair Competition Law by failing to clearly and conspicuously present renewal terms when consumers signed up for subscriptions. Although the company denied any wrongdoing, it agreed to the settlement to avoid the cost and risk of prolonged litigation.

Where to Learn More

Status: Settlement Open
Award: Pro rata cash payment (no claim form required)
Deadline to choose payment method: July 28, 2025

Please be aware that your claim form will be rejected if it contains fraudulent information. By submitting your information and your sworn statement of its accuracy, you are agreeing to do so under penalty of perjury. Submitting false information not only jeopardizes your claim but also affects others who are genuinely eligible for the settlement. If you are uncertain about your eligibility for this class action settlement, please visit the class action administrator’s website for more information. Note that NoProofClassActions.org participates in the Amazon affiliate advertising program, and this post may include affiliate links, which could result in us earning a commission if you make a purchase through those links.