Rebate Form Deadline: To Be Announced
Estimated Payout: Varies
Proof Required: Receipt or Code
Method of Payment: Voucher/Coupon
What is This Recall About?
Kao USA Inc., based in Cincinnati and known for its skin care products, is conducting a voluntary recall of certain units of Jergens Ultra Healing Moisturizer in 3 oz and 10 oz sizes. The recall affects products that may contain Pluralibacter gergoviae, a bacterium that is generally harmless but could pose a risk to individuals with certain medical conditions or weakened immune systems. Kao USA is requesting that consumers check their products and return them or provide purchase details.
The investigation into the potential risks is ongoing, but Kao USA is taking these precautionary steps to prevent possible harm to consumers.
How Do I Qualify?
If you have purchased Jergens Ultra Healing Moisturizer with the lot codes listed below, you may be eligible for a rebate. Contact Kao USA via phone or email to verify your product’s eligibility. Lot codes can be found on the back of the bottle in black font.
For 3 oz bottles, check if your lot code is one of the following:
For 10 oz bottles, check if your lot code is one of the following:
How Much Can I Get?
The rebate amount varies based on the product and number of products claimed. You can claim up to three products without proof of purchase. To receive your rebate, you need to submit a request using the information provided below.
How Do I File a Claim?
To file a claim, contact the Kao USA Inc. Consumer Care Center by calling 1-800-742-8798 or emailing consumer@kao.com. Kao’s office hours are Monday to Friday, 9 AM – 5 PM Eastern Time. Upon request, Kao will provide a postage-paid label and plastic bag for returning the product.
For serious or adverse events related to this product, report them directly to the FDA. You can submit a report through the FDA’s MedWatch Program or by calling 1-800-332-1088. You may also download the reporting form from the FDA website to mail it in.
FDA Report Site: www.fda.gov
Please be aware that your claim form will be rejected if it contains fraudulent information. By submitting your information and your sworn statement of its accuracy, you are agreeing to do so under penalty of perjury. Submitting false information not only jeopardizes your claim but also affects others who are genuinely eligible for the settlement. If you are uncertain about your eligibility for this class action settlement, please visit the class action administrator’s website for more information. Note that NoProofClassActions.org participates in the Amazon affiliate advertising program, and this post may include affiliate links, which could result in us earning a commission if you make a purchase through those links.