Overview
Keenan & Associates has agreed to a $14 million settlement to resolve a class action lawsuit involving a data breach that occurred between August 21 and August 27, 2023. Consumers notified by Keenan & Associates that their personal information may have been compromised during this incident may be eligible to claim up to $10,000 or a pro rata cash payment.
Who is eligible to file a claim?
Class members are individuals who received a notice from Keenan & Associates stating that their personal information was or may have been affected by the data breach between August 21 and August 27, 2023.
The compromised information may include:
- Names
- Dates of birth
- Social Security numbers
- Passport numbers
- Driver’s license numbers
- Health insurance information
- Medical information
The settlement administrator identified eligible class members and sent notices directly to them.
What compensation is available?
- Documented loss payment: Up to $10,000 for out-of-pocket losses that are reasonably linked to the data breach, supported by documentation.
- Pro rata cash payment: Estimated at $226-$227 for California residents and $113-$114 for others, based on the total number of valid claims and remaining settlement funds. California residents receive roughly double the amount of non-California residents.
- Credit monitoring and insurance: Three years of credit monitoring services and up to $1 million in identity theft insurance.
If the total claims exceed available funds, payments may be reduced proportionally.
How to file a claim
Class members may submit an online claim form or download, print, and mail a completed PDF claim form to the settlement administrator. The deadline to file a claim is October 30, 2025.
Mailing address:
Heath v. Keenan & Associates
c/o CPT Group Inc.
50 Corporate Park
Irvine, CA 92606
Is documentation required?
- For documented loss claims, submit receipts, account statements, invoices, or other proof of expenses related to the breach.
- No documentation is required for the pro rata cash payment or credit monitoring claims.
Payment methods
- PayPal
- Venmo
- Direct deposit
- Virtual prepaid card
- Paper check
Settlement fund allocation
The $14 million fund will cover:
- Settlement administration costs: $500,000
- Attorneys’ fees and costs: Up to $4,975,000
- Service awards to class representatives: $2,000 each
- Credit monitoring and insurance services for three years, valued at approximately $15.06 per class member
- Payments to eligible claimants: The remainder of the fund
If any funds remain after all claims are paid, additional pro rata payments may be made to claimants who cashed their first check, provided the average payment is at least $3. Otherwise, the leftover funds will be donated to a nonprofit organization.
Important dates
- Deadline to opt out: October 15, 2025
- Deadline to file a claim: October 30, 2025
- Final fairness hearing: November 14, 2025
When will payments be made?
Payments will be distributed approximately 46 days after the court grants final approval of the settlement and resolves any appeals.
Why was this settlement reached?
The lawsuit claimed Keenan & Associates failed to properly safeguard personal and health information, causing a data breach that potentially harmed affected individuals and resulted in expenses.
Keenan & Associates denies all allegations but agreed to settle to avoid the risks and expenses of continued litigation.
Sources
Award: Up to $10,000
Claim Deadline: October 30, 2025
