A $950,000 class action settlement has been reached with Keurig Green Mountain Inc. over claims that certain K-Supreme coffee makers can permanently lose power during the descaling process. Consumers who purchased or experienced issues with the affected models may be eligible for up to $250 or a 12-month warranty extension.
Who Is Eligible?
The settlement includes two groups of consumers:
1. Performance Issue Claim Class:
You may qualify for a cash payment if, between October 1, 2020, and June 20, 2025, you either:
- Filed a complaint with Keurig that your K-Supreme, K-Supreme Plus, or K-Supreme SMART coffee maker lost power permanently during the descaling process within the first 12 months of purchase and did not receive a remedy under Keurig’s warranty,
or - Can show a valid claim that your coffee maker had operational problems during the descaling process.
2. Coffee Maker Purchaser Class:
You may qualify for an extended warranty if you purchased a K-Supreme, K-Supreme Plus, or K-Supreme SMART coffee maker or related descaling solution between October 1, 2020, and June 20, 2025.
Note: Consumers whose coffee makers are still covered under Keurig’s original or extended warranty are not eligible for this settlement.
What Compensation Is Offered?
For Performance Issue Claim Class:
- Eligible individuals can receive up to $250 in cash, depending on the number of claims filed.
- Multiple claims may be submitted for different coffee makers, but total compensation is capped at $250 per person.
For Coffee Maker Purchaser Class:
- Eligible individuals can receive a 12-month warranty extension, totaling 24 months from the purchase date, if their machine loses power during descaling due to the alleged defect.
How to File a Claim
You must complete a claim form to receive payment or an extended warranty. Claims can be submitted online or by mail.
Mailing Address:
KSupreme Settlement Administrator
P.O. Box 2348
Portland, OR 97208-2348
Deadlines to File a Claim
- Performance Issue Claim Class: November 14, 2025
- Warranty Claims (power loss before June 20, 2025): November 14, 2025
- Warranty Claims (power loss after June 20, 2025): September 30, 2027
Required Information
- Unique ID and PIN (from the email or mailed notice) to file online
- Proof of purchase or documentation of the defect (if required)
- Warranty claimants must submit information showing a breach of warranty if power loss occurred after June 20, 2025
Payment Methods
Cash payments may be issued by:
- Paper check
- Venmo
- PayPal
- Zelle
Settlement Fund Details
The $950,000 fund includes:
- Up to $316,666.67 for attorneys’ fees and expenses
- $10,000 total in service awards to class representatives
- Remaining funds for cash payments, up to $250 per eligible claimant
- Administrative costs (to be determined)
Important Dates
- Opt-out Deadline: August 29, 2025
- Fairness Hearing: September 30, 2025
- Claim Deadline (most claims): November 14, 2025
- Claim Deadline (post-June 20, 2025 power loss): September 30, 2027
When Will Payments Be Issued?
Approved payments and warranty extensions will be processed approximately 120 days after final court approval of the settlement.
Why Was the Lawsuit Filed?
The lawsuit alleged that certain Keurig coffee makers were defective and could lose power permanently during the descaling process when used as instructed. While Keurig denies any wrongdoing, it agreed to settle to avoid the uncertainty and cost of further litigation.
For more information, visit the settlement website or refer to the official class notice, FAQ, and claim form.
Settlement Status: Open for claims
Award: Up to $250 or 12-month warranty extension
Claim Deadline: November 14, 2025
Please be aware that your claim form will be rejected if it contains fraudulent information. By submitting your information and your sworn statement of its accuracy, you are agreeing to do so under penalty of perjury. Submitting false information not only jeopardizes your claim but also affects others who are genuinely eligible for the settlement. If you are uncertain about your eligibility for this class action settlement, please visit the class action administrator’s website for more information. Note that NoProofClassActions.org participates in the Amazon affiliate advertising program, and this post may include affiliate links, which could result in us earning a commission if you make a purchase through those links.
