Visitors who purchased tickets through the Museum of Illusions New York website and paid a processing fee between August 29, 2022, and April 30, 2024, may be eligible to receive a cash payment as part of a class action settlement.
The lawsuit alleged that Beyond Illusion LLC (doing business as Museum of Illusions New York) and RP Illusions Corp. failed to adequately disclose online ticket processing fees, in violation of New York Arts and Cultural Affairs Law § 25.07(4). The companies have agreed to pay $580,721 to resolve the claims.
Who is eligible to file a claim?
Anyone who paid a processing fee when purchasing tickets online through the Museum of Illusions New York website between August 29, 2022, and April 30, 2024, may file a claim.
What can class members receive?
Eligible individuals will receive a pro rata cash payment based on the total processing fees they paid during the covered period. The final payout depends on the number of valid claims submitted and how much each claimant paid in processing fees compared to the total paid by all claimants.
The payment amounts will be calculated after deductions for attorneys’ fees and costs, administrative expenses, and a service award to the class representative.
How to submit a claim
Class members can file their claim by completing an online form or mailing a completed paper form to the settlement administrator. The deadline to submit a claim is January 2, 2026.
Mailing address:
Museum of Illusions New York Ticket Fee Settlement Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
What information is needed?
To file online, claimants will need the Notice ID and Confirmation Code found in their personalized settlement notice. Those who did not receive this information but believe they are eligible should contact the settlement administrator at 1-844-976-4121 for verification and further instructions.
The settlement administrator may contact claimants to request additional documentation or confirm submitted details.
Payment methods
Claimants can choose to receive their settlement payment through:
- Venmo
- PayPal
- Zelle
- Virtual prepaid card
- Paper check
Breakdown of the $580,721 settlement fund
- Attorneys’ fees and costs: Up to $193,573.66
- Class representative service award: Up to $5,000
- Administration costs: To be determined
- Payments to eligible class members: Remainder of the fund
Key dates
- Deadline to opt out or request exclusion: October 17, 2025
- Final approval hearing: November 17, 2025
- Deadline to file a claim: January 2, 2026
When will payments be issued?
Payments to approved claimants are expected to be distributed approximately 91 days after the court grants final approval and all appeals, if any, are resolved.
Why is there a settlement?
The lawsuit claimed that the Museum of Illusions New York failed to properly disclose processing fees on its website, as required under New York law. The defendants denied any wrongdoing but agreed to settle the matter to avoid the cost and uncertainty of continued litigation. As part of the agreement, they also committed to comply with the applicable legal disclosure requirements going forward.
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